Security

Effective Date: April 19, 2019

At Digiqal Technologies Private Limited, the security of our clients’ data and digital assets is of utmost importance. We are committed to implementing and maintaining robust security practices to protect sensitive information across all of our services, products, and platforms, including those offered through our subsidiaries: Enixo Studio by Digiqal, Complex Code, Bloorb Media, and Qomet. Our dedication to security extends to every phase of our processes, ensuring that data integrity, confidentiality, and availability are at the forefront of our operations.

1. Comprehensive Security Protocols

Digiqal employs a comprehensive security framework that aligns with global standards and industry best practices. Our security measures include, but are not limited to:

• Data Encryption: We utilize strong encryption protocols to protect data during storage and transmission, ensuring that sensitive information is accessible only to authorized individuals.
• Access Control: Role-based access control mechanisms are in place, limiting access to sensitive data and systems based on specific roles and responsibilities.
• Network Security: Our network is secured through advanced firewalls, intrusion detection and prevention systems, and regular network monitoring to detect and mitigate any unauthorized access attempts.
• Application Security: Each software product, application, and service undergoes rigorous testing for vulnerabilities to ensure the highest levels of security against threats.
• Physical Security: Our facilities are equipped with secure access controls, surveillance systems, and physical security measures to prevent unauthorized entry.

2. Incident Management and Response

In the event of any security incident, Digiqal has a well-defined incident response plan. This plan includes rapid detection, containment, investigation, and remediation processes to ensure minimal impact on our clients and operations. Our dedicated security team monitors systems continuously and can respond swiftly to address any security threats. In case of any data breach, we are committed to notifying affected users and stakeholders promptly, in line with legal and regulatory requirements.

3. Compliance with Security Standards

Digiqal Technologies Private Limited is ISO 9001:2015 certified, demonstrating our commitment to quality and secure processes. We adhere to stringent data protection regulations, such as GDPR, and follow industry-specific security standards to protect sensitive data for clients across various sectors, including gaming, IT, cloud solutions, and software development.

4. Regular Audits and Assessments

Digiqal performs regular internal and external security audits to evaluate and improve our security measures. Vulnerability assessments, penetration testing, and risk assessments are conducted on an ongoing basis to identify any potential weaknesses and strengthen our security protocols. We also engage with third-party security experts for an unbiased evaluation of our systems.

5. Employee Training and Awareness

We believe that security is a shared responsibility. All Digiqal employees, contractors, and partners undergo regular security training and awareness programs. This ensures that everyone involved with Digiqal understands their role in safeguarding data and adhering to best practices in cybersecurity, data protection, and secure handling of sensitive information.

6. Data Protection Across Subsidiaries

Our subsidiaries—Enixo Studio, Complex Code, Bloorb Media, and Qomet—operate under Digiqal’s security policies and procedures to ensure that data protection and cybersecurity are consistently upheld across all our services. This includes additional security measures for specific needs, such as secure handling of gaming data at Enixo Studio or enhanced protection for cloud solutions offered by Qomet.

7. Client Responsibility

While Digiqal employs rigorous security practices, clients also play a critical role in maintaining a secure environment. We encourage clients to use strong, unique passwords for accounts, practice safe internet habits, and promptly report any suspicious activity related to our services.

8. Contact Information

For any questions, concerns, or to report a security issue, please contact us at:

Digiqal Technologies Private Limited
Email: cs@digiqal.in
Phone: +91 77030007703

Digiqal remains committed to transparency and continuous improvement in our security practices, ensuring a safe and secure environment for all clients and users.